I’m delighted to report that I’ve had my first article     published in EzineArticles.com. About  balance transfer   problems, it’s reproduced below. Plus I get to display their   cool logo.

Credit Card Balance Transfers – 6 Disasters To Avoid

Before looking to transact a balance transfer on a new credit card, be aware that a number of unpleasant consequences can occur to your finances should a miscommunication occur between you and the credit card agent who is facilitating the transaction. This article discusses six balance transfer disasters to avoid.

[Read more →]

In my last post I discussed the errors that credit card companies make. Mistakes typically fall into one of three categories: 

• something that should happen doesn’t 
• wrong information is generated by software
• the wrong thing happens

But an agent can also be misinformed and tell a customer that something can be done, when it can’t.

One example of this kind of “agent error” happens when a customer is told he can do a “balance transfer”  over the phone and that he can transfer funds from his credit card (take out a loan on his credit card) and have those funds deposited into his checking account. [Read more →]